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Privacy Policy

This privacy policy sets out how Words To Heal You uses and protects any information that you give Words To Heal You when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Words To Heal You may change this policy from time to time by updating this page. Please contact if you are unhappy with any of this policy, and we can chat from there.

Privacy & Safety

Upon purchase, we will request your:

- Name

- Contact information (most often, your email address)

- Address

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. The only time shall we use your contact details is to send an email, contact regarding your order or to send a promotional linked to the information according to Words To Heal You.

Terms and Conditions

By accessing, browsing, or using this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing, you acknowledge that you have read, understood, and accepted these Terms and Conditions. By purchasing a product from this website, you agree to be bound by these Terms and Conditions.

Words To Heal You reserves the right to change any or all of the information contained herein at any time and you should constantly check the current terms and conditions. Words To Heal You reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders canceled by Words To Heal You, but paid for, will receive a full refund. 

Words To Heal You LTD is not responsible for the damage of any garments after they have been used, washed or worn.

Words To Heal You LTD is not responsible for lost packages due to the fault of the courier, but will work alongside to amend any lost orders. 

All prices are shown in New Zealand dollars (NZ$) and include GST (which is currently 15% sales tax - if the GST rate changes we reserve the right to immediately amend our prices accordingly). All prices are correct at the time of publication, however, we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

It is natural for those new to electronic purchasing to be concerned about the security of personal and credit card details. In reality, a commerce transaction on the Internet is significantly more secure than a similar telephone transaction or handing your credit card over the counter in a store. When you purchase using our secure online credit card facility, you can be confident that all of your details are protected by the latest security mechanisms and are used only for the purpose of transaction fulfillment.

All payments are securely processed through a third-party payment gateway. No credit card information is stored by Words To Heal You.

Words To Heal You LTD is not responsible for any damage to the product after the product is used, worn, or owned for more than 7 days. Once a garment has been worn, you are ineligible for a refund. However, if a garment arrives damaged, please contact

Any damage to an iPhone whilst wearing a WTHY Phone Case is outside of the responsibility of Words To Heal You LTD.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Afterpay / Laybuy

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